Tech Support

Get your website running correctly for just the price of a cup of coffee. Yes, I'm serious.

Step 1: Fill out the form below

I’ll ask for login credentials to your website including hosting credentials if necessary.

Step 2: Email me your gift card

Send a Starbucks gift card to my email (brittany@xobritdear.com) for any amount you choose.

Step 3: Tech Support begins

You will receive a confirmation email with an estimated completion time. Your project will be completed in as little as an hour.

What can this service be used for?

Because of my background in programming and computer science, I can solve most technical problems quickly and efficiently. You can use this service for:

  • Newsletter setup
  • Newsletter website integration
  • Plugin setup
  • Plugin debugging
  • WordPress setup
  • Hosted email setup
  • Server errors
  • CSS design errors
  • Website restoration
  • Pin It! Button install
  • Google Analytics Setup
  • Twitter card setup

$COFFEE

Some questions you might be asking

How do I get started?

To get started fill out the form below and send me a coffee via email. You can pay for your coffee here: starbucks.com/shop/card/egift

How long will it take?

I can complete most requests within an hour. I will send you an email with a completion time and a verification of the project. If you need help after business hours (after 5PM CST Tuesday-Thursday) please DM me on Twitter.

What information do you need?

I will ask for login information for your website or newsletter. If I am working on your website, I will also ask for hosting information.

Can I pay another way?

Yes! If you cannot create a Starbucks eCard, or don’t want to, you have two options.

You can send your payment (of any amount) to my PayPal account: paypal.me/xobritdear1

Or you can purchase an item from my Amazon wishlist: amzn.to/2xM3Lhn

What trades aren't allowed?

Services that typically take longer than an hour to solve are not supported by this trade.

Custom design is not covered by the tech support trade. You may request minor tweaks like a menu bar edit, a link color change, or a fix of a broken design (for example a menu bar not working on mobile).

Web site redesigns, custom page designs, image design, design critiques, WordPress migrations, hosting migrations, and logo design are also not covered by this trade.

If you’re confused about whether your issue is covered or not, submit a request first and I’ll get back to you as soon as I can.

Ready to get started?

Fill out the form below to submit your request. Email your gift card to brittany@xobritdear.com